We will credit your account with the refund amount once we have received your returned items. The credited refund amount will be the total order value. Any returned products that do not meet our return policy are not eligible for a full refund, but may still be eligible for a partial refund or store credit – you will be notified and provided photos of the condition the products were received for transparency.
Once a refund has been processed by Lullaby Luxury, the refunds may take up to 5 business days to be visible in your account depending on your banking or credit card institution’s processing times. This can vary greatly between banking or credit card institutions and is not in Lullaby Luxury’s control once we have processed the refund on our end.